general information:

getting help:

software help:

lab help:

virus help:

• Noticeboard Check it out regularly for any last minute up-to-date information

• Recommended machine specifications: If you are planning to purchase a machine.

• Student Connections in halls of residence: Connect to the college network from your study-bedroom

• Computing Services Home Page

• Support Specialists  

• Bite Back 
  Talk to us

• Where to find us  
  a map of the way to the Help Desk

• How to Log a call 
  Information the Help Desk will need to know when you call.

• Log a Call On-line  
  An on-line form to log the call yourself

• Help We Don’t Offer
  Where to go for answers to the questions we don't deal with

• Using the Student NT4/Office 2000 systems 

• Using Webmail Accessing college emails from home or elsewhere.

• Office 2000 tutorials

• Short cuts to information 
  On-line computing help

• Available Machines
  Where you may find a computer free to use. 

• Opening Times
  When the labs are open

• Available Labs 
  Which rooms have computers you can use

• Download Anti-Virus software  

• Hoax Virus Warnings 
  For information on both real and hoax viruses